Privacy Policy

Introduction
Beverley Northwood Property Maintenance ("we", "us", "our") is committed to protecting and respecting your privacy. This policy explains how we collect, use, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

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Contact Information
Beverley Northwood Ltd
3a Laburnum Row
Torquay, Devon,

England,

TQ2 5QX

Email: maintain@beverleynorthwood.co.uk
Phone: 08002465514

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What Information Do We Collect
We may collect and process the following personal data:

• Name

• Address

• Phone number

• Email address

• Payment information

• Details of property maintenance requirements and services provided

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How Do We Process Your Information

We collect data when you:

• Contact us for a quote or service

• Complete forms on our website

• Communicate with us via phone, email, or in person

• Make payments for services

 

What Legal Bases Do We Rely on to Process Your Personal Information
We process your personal data based on the following lawful grounds:

• Performance of a contract: To fulfill the property maintenance services you request

• Legal obligation: To comply with legal and regulatory requirements

• Legitimate interests: For business administration, record-keeping, and service improvement

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When and With Whom Do We Share Your Personal Information
We do not sell or rent your data to third parties. We may share your data with:

• Service providers and subcontractors working on our behalf

• Legal and regulatory authorities if required by UK law

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How Long Do We Keep Your Information
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including legal and regulatory requirements specific to the United Kingdom.

 

How Do We Keep Your Information Safe
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse, following UK data protection standards.

 

What Are Your Privacy Rights
Under the UK GDPR, you have the right to:

• Access your personal data

• Correct inaccurate or incomplete data

• Request the deletion of your data

• Object to or restrict data processing

• Withdraw consent where processing is based on consent

• Lodge a complaint with the Information Commissioner’s Office (ICO)​

 

Controls for Do-Not-Track Features
Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage, no uniform technology standard for recognising and implementing DNT signals has been finalised in the UK. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online.

 

Do We Make Updates to This Notice
We may update this policy from time to time in accordance with UK data protection law. Please review this page periodically for any changes. The updated version will be indicated by a revised "Effective Date" and will be effective as soon as it is accessible.

 

Security Measures:
We take reasonable technical and organisational measures to protect your personal data from unauthorised access, loss, or misuse.

 

How Can You Contact Us About This Notice
If you have questions or concerns about this privacy policy or how we handle your data, please contact us at the address above.

 

How Can You Review, Update, or Delete the Data We Collect From You
In accordance with UK data protection laws, you may have the right to request access to the personal information we collect from you, change that information, or delete it in some circumstances. To request to review, update, or delete your personal information, please contact us using the contact information provided above.

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Effective Date: 24.02.2025